I got a call saying I was delinquent on my electric bill. I am in a rural area and use CORE Electric Cooperative. This guy claimed that he was with Xcel Energy who supplies CORE (which is true) and that Xcel handles all shutoffs of service. He continued that, due to the nature of my delinquency, I could not pay the bill at CORE's website, that a technician is in route with a work order to disconnect my service and that I could only prevent the shutoff by sending money in through Zelle. I happened to actually be delinquent on my utility bill but knew that Xcel does not process things like shutting of residential customers' service. Further I know that the meter on my home is controlled via their central office and shutoffs do not require a human on-site. I hung up on him, logged onto CORE and paid my bill. Balance is now $0 and low and behold, no truck ever showed up.